Effective date: April 3, 2024.

This Privacy Policy describes how Storypitch.ai (“us”, “we”, or “our”) collects, uses, and shares personal information when you visit our website (the “Service”).

Introduction

Storypitch.ai is committed to protecting your privacy. This policy sets out the details of how we handle the information we collect from your use of our website and services.

The Information We Collect

When you use our services, we collect personal information that you provide to us, such as your name, email address, and payment details. We also collect non-personal information such as your IP address, browser type, and the pages you visit on our website.

How Information is Collected

Information is collected through your direct interactions with our website and services. For example, when you fill out a form, make a purchase, or communicate with us, we collect the information you provide. We also use cookies and similar technologies to collect data about your interactions with our website.

Why Information is Collected

We collect information to provide and improve our services, communicate with you, process transactions, provide customer support, and comply with our legal obligations.

How Information is Used

We use the information collected to deliver and improve our services, for billing, for identification and authentication, for targeted online and offline marketing including through tools like OpenAI/ChatGPT, Google Ads, Facebook Pixel, Brevo (FKA SendInBlue), and to contact you when necessary.

Who Information is Shared With

We may share your information under the following circumstances:

To vendors, consultants, and other service providers who need access to such information to carry out work on our behalf. This includes third parties like OpenAI (ChatGPT) to deliver the service, Brevo for email marketing, Stripe for payment processing, Google reCaptcha for spam protection, and Google Analytics for website analytics.

Please note that these third-party vendors have their own privacy policies and terms of service, and we recommend reviewing those policies any time you provide them with personal data.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or allowed by law.

Data Security

We are committed to ensuring your data is secure. We use appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security of your data.

International Data Transfers

We may transfer your personal data to countries other than the country in which the data was originally collected for the purposes described in this policy. Those countries may not have the same data protection laws as the country in which you initially provided that information. When we transfer your personal data to other countries, we will protect it as described in this Privacy Policy.

Children’s Privacy

Our Service is not intended for use by individuals under the age of 18, and we do not knowingly collect personal data from children under 18. If we become aware that a child under 18 has provided us with personal data, we will take steps to delete such information.

Third-Party Websites

Our website may contain links to other websites. Please note that we are not responsible for the privacy practices of those other sites, and we recommend you review the privacy policies of each website you visit.

Data Protection and GDPR Compliance

At Storypitch.ai, we’re committed to safeguarding your personal data and privacy. In line with this, we adhere to the principles set out in the General Data Protection Regulation (GDPR).

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Storypitch.ai aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data. If you wish to be informed about the personal data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

– The right to access, update, or delete the information we have on you. You can access, update, or request deletion of your personal data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.

– The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.

– The right to object. You have the right to object to our processing of your personal data.

– The right of restriction. You have the right to request that we restrict the processing of your personal information.

– The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.

– The right to withdraw consent. You also have the right to withdraw your consent at any time where Storypitch.ai relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

For more information, you may also refer to our Terms of Service. Should you have further questions or require clarification on this matter, please feel free to get in touch with us at hello [at] storypitch.ai.

Cookies Policy

We use cookies and similar technologies to help us understand how you interact with our services and to enhance your user experience.

Your Rights

You have certain rights in relation to the personal information we hold about you. These may include the right to request access to your data, request that your data be deleted, or object to our processing of your data.

Changes to the Privacy Policy

Our Privacy Policy may change from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.

Contact Information

If you have any questions or concerns about this policy or our data practices, please contact us at hello [at] storypitch.ai.